Experience/Business

November 5, 2004

Dear Mary,

We would like to take the time to congratulate you on being listed as one of Twin Cities Business Monthly's Super Real Estate Agents. In April and May, nearly 19,000 nomination ballots were sent to previous homebuyers, metro mortgage and title companies and subscribers of  Twin Cities Business Monthly and Mpls.St.Paul Magazines. Each respondent was asked to nominate the real estate agents whom they knew through personal experience and to rate them based on their level of integrity, knowledge, communication skills, closing preparation, professionalism and overall customer service.

This is a huge honor to be recognized by your past customers and your mortgage and title peers. It's a testament to your commitment to creating a superior customer experience.

You were one of 765 Realtors named to the list, which represents fewer than six percent of the licensed Realtors in the Twin Cities area. And Edina Realty led all other companies with 252 Super Agents!

It's Realtors like you that continue to reinforce the value of our industry as well as demonstrate the superior experience clients can anticipate when working with an Edina Realty Agent.

We are proud of your accomplishments and to be the company with the most Super Real Estate Agents  We always knew that was true, but it's nice to see it in print. Again, we truly appreciate your contributions every day. Congratulations, you're the best!

Ron Peltier                    Bob Peltier
Edina Realty                  Edina Realty
CEO                              President

Background

After 25 sucessful years of counseling buyers and sellers, I have extensive knowledge in all aspects of the real estate business. This insight into the intricacies of the everchanging market can be an invaluable advantage to my clients.

Education

B.A. University of Galway, Ireland. M.A. University of St.Thomas, St.Paul, MN.
In addition to my college education, I have completed numerous specialized real estate training courses. I strive to keep myself abreast of this most exciting and everchanging business.

Personal Strengths

Earning and keeping my clients' trust is paramount to me. I realize that buying and selling a home can be extremely stressful, even under the most pleasant of circumstances. My job is to handle each transaction with professionalism, knowledge, discretion and a sense of humor. Whether you are searching for a cozy starter home or selling the family mansion, I will listen carefully to your needs and concerns, negotiate dilegently on your behalf and make your transaction as enjoyable as possible.

Service Philosophy

Communication is vital in any good relationship. When I work with clients, I make it a point to keep them informed every step of the way about our progress in negotiations, the current marketplace and any changes that may occur which they need to know about.

Enthusiasm

I have learned that there are few obstacles that cannot be overcome by utilizing my knowledge, experience, and solid negotiating skills.

Commitment

I am totally committed to maintaining the highest ethical standards in every one of my professional relationships.

Technology

One of the advantages I offer my clients is the ability to tap into many technological advances available through Edina Realty. Our exclusive 'e*net' computer system provide me and my clients with immediate access to full color photos of listings, up-to-the-minute data and detailed maps of communities and neighborhoods - everything my clients need to know at their fingertips.